New customers deserve a special note of thanks, particularly when they show signs of being very good customers indeed. This letter welcomes the new customer, thanks her for a large order, and provides information that will help her place orders in the future. Sample Letter to Notify New Client of Account Number and Order Procedures:
March 26, 2013
City of Brownsville
400 Main Street
Brownsville, IN 47325
I enjoyed talking with you yesterday and appreciate the sizable order you’ve placed for Pimlico products for the City of Brownsville. We’re delighted to have you as a new customer.
Your order is being processed, and our technical crew will contact you soon with delivery and installation schedules.
Your account number with Pimlico is G-445-223-1. We ask that you use this number each time you place an order. To make this easier for you, I’ve enclosed a Rolodex card with our order number, customer service number, and your account number. By using your account number when you order, we can provide the best possible customer service.
Also, could you please confirm the appropriate contact person in your purchasing department for our records.
Thank you for your assistance. We look forward to serving you again soon.
New Customer Support Manager